The Username and or Password You Entered Does Not Match Our Records Try Again
How to recover a Twitter account if you lost access to the email, telephone number and password?
Equally one of the leading digital marketing companies, we practice handle the Twitter accounts for several clients. In most scenarios, the clients will have a Twitter account and they volition hand over the login credentials to united states and then that nosotros can manage their account, share new posts regularly and denote visitor news to the audience.
We have come up across a lot of scenarios where the clients have a Twitter business relationship just they forgot the username and password. Or, they lost access to the business relationship itself and do not know the e-mail address used while creating the account. This can happen for many reasons. One of the most common reasons for losing access to a Twitter account is, the social media director or social media agency which was handling the Twitter account inverse or the visitor is no longer in talking terms with the previous social media agency. In UAE, you have the legal rights to need the credentials from the previous social media agency, provided the Twitter business relationship was created by the bureau for your company and you lot paid for such services.
In that location are chances that the previous social media agency no longer remember the login credentials or you lot don't even know who created the Twitter account and what email id was used while creating the account.
In this article, I will explain how to recover a Twitter account if you no longer accept access to the e-mail id used for the Twitter business relationship.
Attempt possible passwords
Equally the first stride, try logging into your Twitter account using the credentials y'all can think of. Attempt all possible passwords used for your other social accounts. If the username / password combination is not right, Twitter will show that "The username and password you entered did non match our records. Please double-check and try once more.".
Once yous confirm that the passwords you accept don't piece of work, y'all can start the standard countersign recovery procedure.
Recover your Twitter countersign using email, phone or username
The first step is to try recovering your password by entering the user proper name, email address or telephone number. Go to the password recovery page on Twitter.
Try with the username first. If you enter a valid username, Twitter will prompt you to enter the e-mail address associated with your account. If yous provide the valid e-mail, you volition become a password reset link by email and you tin proceed. Alternatively, y'all tin effort using the email address or phone number to recover the password.
If the email yous tried doesn't piece of work, try other possible email ids including the official email accost of the person who was handling your Twitter account in the past. Endeavour your luck with all possible email addresses.
If none of them works, the next selection is to try possible phone numbers. You lot can receive a CODE to the telephone and utilize that to recover the Twitter account.
"We found more than one business relationship with that phone number"
When y'all try to recover your Twitter account using the phone number, you lot may go this message:
"Nosotros institute more than i business relationship with that phone number"
Unfortunately, if you have used the same phone number for more than i Twitter accounts, you will not be able to recover Twitter business relationship using the Phone number. In such cases, y'all will have to try the last option mentioned beneath.
How to recover the Twitter account if you don't take admission to the electronic mail accost and telephone number used in the account
If you have an quondam business relationship with Twitter simply don't have access to the electronic mail address or phone number used in the account, the standard password recovery options will not work. In this case, your options are limited. This was the exact situation with our client. Their Twitter account was created several years agone by one of their social media person, using his personal email id. And the customer wasn't able to figure out which e-mail id was used and which person had created it.
So, if y'all are in a similar situation, here is how you go about it.
First, check if you can detect your account using your Twitter username past visiting this page.
If the username you lot specified matches a valid Twitter account, you lot volition be presented with an option to submit a support request to Twitter. Provide your email id and too a pocket-size clarification explaining your situation. If the account you are trying to access belongs to a business organisation, then use your official concern email address, which will make the process easier.
As soon every bit yous submit the above request, you volition receive an auto response e-mail. Since the email address you provided doesn't match with your Twitter account, the response you receive volition await something like this:
"The email address used to file this request does not match the e-mail on the account you mentioned "
The email suggests you to utilise your Twitter app on your mobile to update the email accost on your contour and recover your account. But if you don't take a Twitter account configured on your mobile, and then that option is too not going to work for you.
If your Twitter account represents a visitor or a registered business, you are lucky. You lot can reply to the autoresponse email and explain your situation. Nevertheless, be aware that you will be able to follow that route only if the Twitter account represents a business organization account and y'all are using a business email address to recover information technology.
Recall to write a convincing email every bit a reply to the autoresponse. Hither is a sample format we used for our customer:
Dear Twitter Team,
Give thanks you for the quick response to our e-mail regarding the official Twitter account of our business "<Company Name>".
I am <Full Proper noun>, brand managing director at <visitor proper noun> and is authorised to represent the company on the outcome regarding the recovery of the official Twitter account (<twitter account user name>) of the visitor.
<Company name> is a registered visitor in <Land> (<Reg. No: >) with its head part at the following address:
<Visitor full address>
Our Twitter account <twitter account user name> was created a while agone by our previous social media director as our official account for the company. The social media team which worked behind our social media initiatives take changed. We exercise not have access to the Twitter business relationship any longer and do non have the options to recover using the default recovery mechanism provided by Twitter since we do non accept access to the email and phone number used for creating the account.
I asking you to modify the email address for the Twitter account to <new e-mail accost> so that we can recover the business relationship and start using it as our official Twitter account.
I hereby confirm that all the data provided above are true and accurate to the all-time of our knowledge.
If you take any questions, kindly contact us at <phone> or <email>.
Regards,
<Name>
<Title>
Once you ship the email, relax and wait for electronic mail updates from Twitter. In ane or ii business organization days, Twitter will get back to you with updates on your Twitter business relationship. In our case, they updated our client's Twitter business relationship with the new electronic mail accost we provided and we were able to recover the account using the standard business relationship recovery process. Thank you to Twitter team.
Source: https://www.spiderworks.ae/blog/how-to-recover-twitter-account-if-you-lost-email-and-password
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